A NextGen Homebuyer Report

How You're Built to Buy.

Money, trust and the meaning of home among Gen Z and millennial adults, ages 18 to 44.

Conducted by Kristin Messerli. Presented by National MI and FirstHome IQ.

Cover of How You're Built to Buy, a NextGen Homebuyer Report
The short version

The industry reads habits. It looks at what someone saves, what they owe and whether they keep a budget. This study asked how money feels. Nearly 1,000 Gen Z and millennial adults answered, and the buyers with the best habits carry the same worry and the same suspicion as everyone else. Reduce the overwhelm and earn the trust, and the pool of buyers gets bigger.

Ten things to know

What nearly 1,000 NextGen adults told us.

About 1,000 U.S. millennials and Gen Z, surveyed in September 2026.

1

Money anxiety.

63% of regular savers still worry about their finances. 66% of everyone.

2

Overwhelm.

60% say there is so much homebuying information that it is overwhelming.

3

The call they don't make.

37% have put off talking to a homebuying professional because it feels overwhelming.

4

The question they don't ask.

57% have avoided asking for help with money because of how it would look.

5

Shame and belief.

55% say thinking about their finances can make them feel like they've failed. 64% still believe they can reach a money goal.

6

Distrust.

54% worry a mortgage professional might take advantage of them. Same share among people who budget and save.

7

Trust in AI.

48% trust a human's homebuying plan more. 45% trust AI as much or more.

8

How they want help.

Half want a few clear options and every number. 77% want time to think.

9

Security and trap.

64% say owning would feel most secure. 43% say a mortgage feels like a trap. 28% say both.

10

The down payment.

About one in ten knew the minimum on a conventional loan is 3%. Talking to a lender did not change that.

Every number above comes from the report. Get the one-page handout →

What to do about it

Seven practices these findings point to.

For anyone who sits across from a first-time buyer. Where FirstHome IQ already has a tool for the practice, it's linked.

1

Ask what would make the payment feel manageable.

A savings habit does not tell you how someone feels about a long-term payment. 63% of regular savers still worry.

2

Shrink the first step.

60% find the information overwhelming and 37% have put off talking with a professional because of it.

Use itThe FirstHome Plan on learn.firsthomeiq.com ↗
3

Make basic questions welcome.

57% have avoided asking for help because of how it would look, and half of them had already talked to a professional. "You should already know this" is easy to send by accident.

Use itThe Words Matter guide →
4

Show the assumptions behind a recommendation.

Good habits do not remove the worry about being taken advantage of; 54% of budgeters who save still have it. A recommendation that can be checked is easier to trust.

Use itJoin the Trust Certification waitlist →
5

Offer a few clear options, all the numbers, and time.

Half want both the short list and every number, and 77% want time to think before committing.

6

Ask what owning would give them, and which part of the debt feels hardest.

28% see the home as security and the mortgage as a trap at the same time.

7

Say the down-payment number anyway.

About one in ten knew it, and talking to a lender did not change that.

Use itThe FirstHome IQ Quiz →

Get the one-page handout →

Impact Mastermind · Wednesday, October 14 · 10 AM PT on Zoom

Walk through the research with us.

Kristin Messerli and Dave Savage take How You're Built to Buy apart chapter by chapter, with the numbers on screen. One hour, free, built for loan officers and agents.

Register for the Mastermind →
Get the slides

The slide deck, for your next meeting.

You get the full deck of findings, and we email it to you.

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For press

Covering the report.

Media contact

Kristin Messerli, Executive Director, FirstHome IQ. Reach us through the contact page →

Cite it as

How You're Built to Buy, a NextGen Homebuyer Report. Conducted by Kristin Messerli. Presented by National MI and FirstHome IQ.

About the research

How the study was done.

This study was conducted by NextGen Research and sponsored by National MI and FirstHome IQ. Two online surveys were fielded through Pollfish on September 2, 2026, with 943 responses retained after quality screening. Questions about shame, self-belief and help preferences were asked only in the second survey (n=491). Percentages are unweighted and describe the people surveyed, who include current owners and a range of purchase plans. Full methods are on page 06.

Read the methodology, page 6 of the report →

Presented by
National MI FirstHome IQ
For housing professionals

Put the findings to work with your buyers.

Getting Started on Teach is five free steps: experience the education, see the trust gap, teach your first class, communicate trust, and share your education page.

Want to see your own build first? Take the quiz at builtlikethat.co ↗